Privacy Policy
Last updated: August 2026
Introduction
12Rx (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and related communications, including SMS.
Information We Collect
When you submit our contact form, we collect:
- Full name
- Email address
- Phone number (optional)
- Your message
- IP address (for security)
- SMS opt-in preference
SMS Messaging Program
Program Name: 12Rx Contact Notifications
Description: When you opt in via our contact form, you may receive text messages from 12Rx acknowledging your inquiry and providing related follow-up.
Message Frequency: Message frequency varies. Typically, you will receive one (1) message per contact form submission, plus any follow-up needed to complete your request.
Opt-Out: Reply STOP to any message to unsubscribe. You will receive a confirmation message and no further texts.
Help: Reply HELP for assistance, email info@12rx.com, or call +1 (301) 388-5568.
Message & Data Rates: Message and data rates may apply. Check with your carrier for details.
Carriers: Carriers are not liable for delayed or undelivered messages.
Mobile Data Privacy
Your mobile information (phone number and SMS opt-in consent) will not be sold, rented, leased, or shared with third parties or affiliates for their promotional or marketing purposes.
Consent to receive SMS messages is not a condition of any purchase, service, or transaction. You may opt out at any time by replying STOP.
Your phone number is collected only to send transactional or customer-care SMS when you explicitly opt in. It is not used for promotional or marketing campaigns unless you separately agree.
How We Use Information
We use the information you submit to respond to inquiries, operate this website, maintain records, and send SMS only when you have opted in.
Data Retention
We retain contact form submissions to respond to inquiries and for compliance records, including SMS opt-in and opt-out history.
Data Security
We implement industry-standard security measures to protect your data, including encrypted connections and secure hosting infrastructure.
Contact
Email: info@12rx.com
Phone: +1 (301) 388-5568